Hello! I’m Craig, a UX Designer at Amazon in Austin, TX

Design is about continuous discovery and learning - it's about people before pixels 👾
A black and white headshjot of Craig Harkness, a white man with a beard, wearing a baseball cap, and sunglasses.

Skills

Product design
User experience
Design systems
Accessibility
Interaction design
User research

Experience

UX Designer II
Amazon - Amazon Ads
Jan 2024 -Present
Senior Product Designer - Content, Design System
Udacity
Jul 2022 - January 2024
Senior Product Designer - Payments, Design System
Possible
Oct 2021 - Jul 2022
Senior Product Designer - Foundation & Design System
WP Engine
May 2020 - Oct 2021
Senior UX Designer
Mindbody
Sep 2019-Apr 2020
UX Designer
Mindbody
Apr 2018-Sep 2019
Designer
argodesign for United Rentals
Nov 2017-Mar 2018
Interactive Designer
Cognitive Scale
Nov 2016 - Nov 2017
Designer - Profiles
Hudl
Jul 2015 - Jun 2016
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Work

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Accelerating Content Creation with AI

UX Design
 / 
Strategic Design
 / 
Interaction Design
 / 
User Interviews
 / 
User Surveys
At Udacity, we are working to transition from long-form nanodegree content to more flexible, episodic learning content. In this ongoing initiative, I've been tasked to investigate the application of Generative AI in accelerating and enhancing content creation.

Unicorn Design System

Design Systems
 / 
Interaction Design
 / 
Visual Design
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Accessibility
 / 
Strategic Design
As the leader of a comprehensive redesign at WP Engine, I drove the transformation of the User Portal style guide into an efficient, user-centered design system

Patient Scheduling Advisor

UX Design
 / 
Interaction Design
 / 
Workshop Facilitation
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Strategic Design
 / 
AI Design
Developed the Patient Scheduling Advisor, a tool integrated with existing medical software, to streamline appointment scheduling in a large cancer ward at a Houston-based hospital.

About me

I’m passionate about creating intuitive user experiences, collaboration, and continuously learning —currently based in Austin, TX, working at Amazon Ads.
More about me
A picture of Craig Harkness sat in an Eames La Chaise chair.